Jennifer Coles, who has been with the RiverMead organization for the past 16 years, is a dedicated sales and marketing professional. As Director of Marketing and Community Relations, she is responsible for maintaining full occupancy on both campuses in all levels of care and for overall development, planning, and implementation of the marketing and sales program. She sets long-range and annual goals to fulfill marketing objectives, including setting targets for occupancy and waitlist. She also assists the Director of Resident Services to ensure RiverMead is providing a high level of quality care to its residents.
The Community Relations aspect of her role is to promote activities and opportunities in the greater community that meet RiverMead's mission, vision and values, and engage with RiverMead brand ambassadors to the greater Monadnock Region.
Jennifer enjoys meeting and educating prospective residents interested in RiverMead and learning more about the LifeCare Plan.